Privacy Policy

1) Who we are

Personal data controller: Hostnodexter (PE). We process personal data as described below.

Address: 15 Bohdan Khmelnytskyi St, Office 210, Kyiv, 01030, Ukraine.

Email: contact@hostnodexter.com · Phone: +380 985 724 6299.

Legal representative: Alex Meyer, Managing Director.

EDRPOU (registration) code: 24029453.

2) What personal data we collect

• Lead form data: name, contact details (email/phone), and any additional information you provide in the form.
• Order/contract-related data (if applicable): information needed to conclude and perform a distance contract.
• Technical data: IP address, device/browser identifiers, pages viewed, and approximate location derived from IP.
• Communications: messages you send to us (including support requests).

3) How we use personal data

We use personal data for legitimate business purposes, including:

• Responding to inquiries and processing lead form submissions.
• Providing services and managing distance contracting with consumers (if you place an order online).
• Ensuring website security and preventing fraud.
• Analyzing how the website is used to improve performance.
• Maintaining records required by applicable Ukrainian law.

If our website enables a distance contract with consumers, before you submit an order we provide required seller/executor identity and pre-contract information, as required by Закон України "Про захист прав споживачів", Стаття 19 та Стаття 17.

For consumer distance contracts, consumers may refuse/cancel the contract within 14 days, and can submit a refusal using the contact details above. This right is provided by Закон України "Про захист прав споживачів", Стаття 21 (14 днів).

4) Legal basis for processing

We process personal data in accordance with Ukrainian personal data protection requirements, including Закон України "Про захист персональних даних", 2297-VI. Where consent is required, we collect it and allow you to withdraw it in the manner described below.

If we send commercial electronic communications to users (such as marketing emails, SMS, or messages), we ensure that consent and related requirements are met in accordance with Закон України "Про електронну комерцію", 675-VIII.

5) Who we share data with

We may share personal data with service providers acting on our behalf (for example, hosting, analytics, or technical support) under appropriate confidentiality and security obligations. We do not sell personal data.

We may disclose personal data if required by law or upon lawful request by competent authorities.

6) Storage and retention

We store personal data only for as long as necessary for the purposes described in this policy, including compliance with legal obligations and the resolution of disputes. Retention periods may vary depending on the type of data and processing purpose.

7) Your rights

Under Ukrainian law and Закон України "Про захист персональних даних", 2297-VI, you may have rights to access, correct, and request deletion or limitation of processing, and to withdraw consent where applicable.

To exercise your rights, contact us using the details in Section 1. We may verify your identity before processing your request.

If you are a consumer under a distance contract and want to refuse/cancel, submit your refusal using the contact details above within 14 days, as described under Закон України "Про захист прав споживачів", Стаття 21.

8) Cookies and analytics choices

We may use cookies and similar technologies to operate the website and to analyze usage. You can manage cookie preferences through your browser settings. Some website functions may be affected by disabling cookies.

If we use analytics or remarketing technologies, we process the related data in line with applicable Ukrainian requirements and consent rules where applicable.

9) Contact us

For privacy-related requests, questions, or complaints, contact:

Hostnodexter (PE)

Email: contact@hostnodexter.com

Phone: +380 985 724 6299

Address: 15 Bohdan Khmelnytskyi St, Office 210, Kyiv, 01030, Ukraine